Mike Hitchen Consulting

 


Office Systemization
Training & Development
News Monitoring
Up to date world wide business information
Information Research Service

  • Small Business Consultancy. On site or via the Internet
  • Small Business Development
  • Training and Development programs
  • Office Systemization
  • Corporate strategy
  • Effective Communication Skills
  • Up to date world wide business information
  • Information Research Service
  • News Monitoring

Identify the gap between required competencies and the learner's current competencies

By Mike Hitchen Consulting - the consultancy that puts principles before profits.

The gap between required competencies and current competencies is the portion of skills and knowledge the learner needs to achieve to be recognised as competent in a particular task or job. The gap may refer to physical skills, for example driving a forklift or using a photocopier, or it may refer to underlying knowledge, for example, OH&S using the forklift or the different types of photocopier available.

The competency of an individual refers to their ability to perform the task or job competently in all situations and under varying conditions. Therefore, there are five dimensions of competency under which the individual has to be able to perform.

Task skills
Performing at an acceptable level of skill

Task management skills
Managing a number of different tasks within the job

Contingency management skills
Responding and reacting appropriately to unexpected problems, changes in routine and breakdown

Job/role environment skills
Fulfilling the responsibilities and expectations of the workplace

Transfer skills
Transferring skills and knowledge to new situations and contexts

When you are identifying gaps, physical skills or underlying knowledge, you also have to look at these dimensions of competence and make sure the learner can perform all the skills required under these conditions.

Selected Training articles
 
Complete List of Articles
 

 Company Blog - The award winning "i On Global Trends"

For three years, i On Global Trends has provided a diverse range of news - news often not found in mainstream media. The award winning blog of Mike Hitchen Consulting boasts visitors such US Government Departments, many US Universities, schools, NATO and numerous overseas government departments and leading organisations.

Almost 6,000 articles and close to 300 topics!

i On Global Trends

Updated throughout the day!


Sydney Irresistible - the much acclaimed photoblog

Training Solutions

Mike Hitchen Consulting has also teamed up with Training Solutions to offer Management, Marketing and Training consultancy services as in-house programmes or through internet support.

We adopt a practical approach drawing on the expertise of people who have ˜been there" and encountered the issues that confront you.

We offer support on a wide range of business activities including:

  • Business Planning
  • Target Setting
  • Marketing Plans
  • Training Needs Analysis
  • Training the Trainers
  • Recruitment and Selection
  • Appraisal Systems
  • Mentoring and Coaching
  • Communication Systems

It may be of interest to your organisations that we offer clients a range of training and accreditation opportunities for staff wishing to achieve UK national qualifications.

In conjunction with UK awarding bodies, Training Solutions will develop training programmes for in-house delivery, or through internet support, which can lead to UK accreditation.

Accredited centre for UK national qualifications in the areas of:

  • Management
  • Training and Development
  • Human Resource Development
  • Administration
  • Customer Service
  • Investigation

Corporate E-mail Policy

Many companies have discovered too late how costly a lax attitude regarding corporate e-mail can be.  E-mail containing inappropriate content can have disastrous effects if forwarded to the wrong person.  In today’s work place e-mail misuse has become such a common problem that the word E-harassment has been coined to describe the issue that many companies must deal with in today’s wired world.

Do you have systems and safeguards in place to guard against anything being put into e-mail that you wouldn’t want read in court?

Mike Hitchen Consulting can help develop a safe, secure and consistent Corporate E-mail Policy.


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  • Mike Hitchen Consulting, PO Box 1759, Lane Cove NSW 2066, Australia, Tel: 61 0421 784482

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